Retirement Guru Privacy Policy
Retirement Guru respects your privacy and is committed to protecting the personal information we collect, use, and store. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with applicable United States and Canadian privacy laws.
This policy applies to financial advisors and business representatives who interact with our website, advertising, communications, or services.
Scope and Accountability
We are responsible for personal information under our control. We maintain policies and safeguards designed to ensure compliance with applicable privacy and data protection laws in the jurisdictions where we operate.
Information We Collect
We collect personal information that is reasonably necessary for business and service purposes, including:
Contact Information
Name, business email address, phone number, mailing address, and similar identifiers.
Professional and Business Information
Firm name, firm size, services offered, assets under management ranges, growth objectives, marketing preferences, and related business details.
Communication Information
Records of communications with us, including emails, call notes, meeting records, chat messages, and support inquiries.
Technical and Usage Information
IP address, browser type, device identifiers, referral source, website interaction data, and cookie-related information.
Sensitive Personal Information
We do not intentionally collect sensitive personal information unless required for a specific and lawful business purpose and with appropriate safeguards.
How We Collect Information
We collect information:
Directly from you when you complete forms, schedule calls, request information, or communicate with us.
Automatically through website technologies such as cookies and analytics tools.
From third-party platforms when you engage with our advertising or integrated tools, subject to those platforms’ privacy policies.
Purposes for Processing
We use personal information for legitimate business purposes, including:
Communicating with you about our services.
Understanding your business needs and offering tailored marketing or growth solutions.
Providing customer support and responding to inquiries.
Managing client relationships and internal records.
Improving our services, website performance, and marketing effectiveness.
Complying with legal and regulatory obligations.
We process personal information only where permitted by applicable law, including consent where required, contractual necessity, or legitimate business interests.
Disclosure of Information
We do not sell personal information.
We may disclose personal information to:
Service Providers
Vendors that assist with hosting, CRM systems, email distribution, analytics, advertising, payment processing, or other operational services. These providers are contractually required to use personal information only for authorized purposes.
Professional Advisors
Legal, accounting, or regulatory advisors where necessary.
Legal and Regulatory Authorities
Where required to comply with law, enforce our rights, respond to lawful requests, or protect individuals or the public.
Business Transfers
In connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate confidentiality safeguards.
Cross-Border Data Transfers
Your information may be stored or processed outside your province, state, or country of residence, including in the United States or Canada. When we transfer personal information across borders, we implement contractual and technical safeguards designed to provide a comparable level of protection.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements. When no longer required, information is securely deleted or anonymized.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures may include access controls, encryption, secure hosting environments, and internal data handling procedures.
No method of transmission or storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.
Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to legal exceptions.
Request information about how your data has been used or disclosed.
Opt out of marketing communications at any time.
Withdraw consent where processing is based on consent.
Request restrictions on certain processing activities.
To exercise your rights, contact us using the information below. We may verify your identity before responding to a request.
We will not discriminate against you for exercising applicable privacy rights.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
Analyze website traffic and usage patterns.
Improve user experience.
Support marketing and advertising efforts.
You may control cookie preferences through your browser settings. Certain features of our website may not function properly if cookies are disabled.
Third-Party Services and Links
Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Marketing Communications
You may opt out of promotional emails at any time by using the unsubscribe link in our communications or by contacting us directly. We comply with applicable anti-spam and electronic communications laws in the United States and Canada.
Children’s Privacy
Our services are intended for business professionals and are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated version will be posted on our website.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
By providing your information to us or using our services, you acknowledge that you understand and agree to this Privacy Policy.
